SHIPPING & RETURN POLICY

• Orders are processed within 2-3 business days.
• Once shipped, delivery typically takes 2-3 business days within the US.
• You’ll receive a confirmation email with tracking details as soon as your order leaves our fulfillment center.
• We currently ship within the US.
• Free standard shipping is offered on all orders over $150

You may update or cancel your order within 24 hours of purchase. Once processing begins, we cannot make further changes. Please contact our support team at customercare@ruiehome.com if you need assistance.

WE ACCEPT RETURNS WITHIN 30 DAYS OF DELIVERY FOR ITEMS THAT ARE:
• Unused
• Unwashed
• In original condition
• With all tags and packaging intact

• Refund: Free returns with no shipping fee.
• Store credit: Free returns with no shipping fee.

• Do not combine items from multiple orders in one return package; it may delay processing.
• We reserve the right to refuse returns that show signs of use or do not meet our criteria.
• Final sale items are not eligible for return.

Email us at customercare@ruiehome.com with your order number. We’ll guide you through
each step with care.

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